Predictions Summary

Summary of the 2019 predictions survey

My summary of the responses to the reader survey, 2019 Predictions From 35 Voice Industry Leaders. A list of bullet points as a handy reference.

Conversational Marketing Experiences Wide

3 keys to leveraging conversational marketing

‘Natural Language Question Answering’ encompasses much of what smart speakers and chatbots can do today, and is an important component of conversational marketing. We wanted to see where we were in the cycle, so we dug deeper to understand how the Gartner Hype Cycle classified these technologies.