Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise. We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from...
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Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise. We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from...
On the show this week, we welcome Stacey Zuniga, the VP of Financial Services at ENACOMM, a FinTech provider of intelligent interactions and customer authentication for banks and financial services companies. Also joining us for the conversation is Kelly Burdette, the...
Today on the show we talk with seven leading French companies in the burgeoning European voice space. The Voice Tech Paris 2019 Conference took place just last November and was the first B2B event dedicated to voice technology in France. But with over 50 speakers and...
How do you choose a voice for your brand? Why is it important for brands to have a voice in the first place? And what are the things you need to consider when choosing a voice? Today on the show, we welcome the CEO of WillowTree, Tobias Dengel, to answer these...
Today on the show we welcome Jackie Andrade, Professor of Psychology at the University of Plymouth, and Leonie Cooper, a Ph.D. candidate at the university who is researching robot-delivered intervention to reduce procrastination. In this episode, we talk about how...
Three of the world's leading digital agencies share their experiences in the world of voice, at the Project Voice 2020 conference. Brandon Kaplan of Skilled Creative in New York tells us how Fortune 500s are using voice right now, and how voice is quickly becoming an...
Today we bring you two in-depth conversations from the Slush Mega Conference in Helsinki, Finland. In this episode, we’ll be talking with two giants in the payments space, Guillaume Pousaz the founder and CEO of checkout.com and Pieter van der Does, the CEO of Adyen....
Today on the show we welcome Shyamala Prayaga, the product owner for the Autonomous Digital Assistant at Ford Motor. In this episode, listeners will gain some insight into where voice tech is heading from the auto manufacturer’s point of view. Shyamala will share...
On the show today we welcome Hans van Dam, the co-founder of Robocopy, a company that trains and certifies conversation designers all around the world. Hans begins by explaining to listeners what exactly conversation design entails and why it is important in the...
Today on the VoiceTech Podcast we welcome Bradley Metrock, the organizer of Project Voice 2020. Bradley is CEO of Nashville-based Score Publishing, which helps creators find their voice. He founded podcast network VoiceFirst.FM hosts the popular show This Week In...