When a customer calls a brand’s 1-800 number, their experience interacting with the call center agent can make or break their brand loyalty.
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Get our business newsletter to level up your audio marketing skills.
All the latest articles, podcasts and news, direct to your inbox.
The TRUE Voice of The Customer
When a customer calls a brand’s 1-800 number, their experience interacting with the call center agent can make or break their brand loyalty.
Digital Assistants and the Future Role of Brands: The User Interface (1/3)
A voice-enabled strategy for brands to thrive in a pull-driven market environment.
The best podcasts for voice technology and conversational user interfaces
Podcasts are the obvious choice for those in the voice industry to both share their ideas, and to keep up with everything that’s going on. Here I present my pick of the 8 best podcasts that cover voice technology and conversational user interfaces.