Stuart Crane is the founder and CEO of SurveyLine, a new product that lets you create voice based surveys. Stuart presents the many use cases of voice surveys, and their advantages over traditional methods. He also shares some design tips for creating effective voice surveys, including how to personalise the questions for users and use a custom voice for branding.
Stuart is also the founder of VoiceMetrics, a product that lets businesses access their own database information by voice. We discuss the reasons for his decision to pivot the business to SurveyLine, the major startup opportunities in voice right now, and the ultimate potential of voice interfaces.
Links from the show:
- SurveyLine: https://www.surveysbyvoice.com/
- VoiceMetrics: https://www.voicemetrics.io/
- HBR article – Using Smart Speakers to Engage your Customers http://bit.ly/2n3H7BL
- Alexa for Business https://amzn.to/2ouoHuk
- True Reply: https://truereply.com
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