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Conversation Design Festival – Hans van Dam, CDI – Voice Tech Podcast ep.085

Hans Van Dam

Episode description

Hans van Dam is the CEO of Conversation Design Institute, a company that teaches a human-centric workflow to conversation design which has proven itself in organisations around the world. This is Hans’s second appearance on the show, the first one being in episode 51 back in January.

Hans explains what exactly conversation design means and focuses on its importance regarding conversational AI technologies. He shares his vast experience with training conversation designers at CDI, in order to successfully automate conversations in 2021. 

CDI’s Conversation Design Festival is coming up on June 15th. Attendees will learn from AI Trainers, Conversation Designers and Conversational Copywriters who will share their professional experiences and give advice on optimizing AI assistants like chatbots and voice assistants.

We hope to see you at the Conversation Design Festival on June 15th. Grab a ticket now using our discount code!


  • The latest trends and topics in the world of conversation design.
  • Hans introduces the Conversational AI Maturity Model, and the CDI Foundation.
  • What all successful conversation designers have in common.
  • Festival highlights, including the graduation party. Expect to learn everything there is to know about design, technology, research, hiring, and other topics related to Conversational AI!
  • Conversation Design Festival << $50 discount code: VOICETECH100

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About the author

Carl Robinson
Carl Robinson

Carl is the host of the Voice Tech Podcast. Since launching in April 2018, Carl has conducted scores of in-depth interviews with voice industry experts, building one of the most well known media brands in the voice AI space.

He also publishes Voice Chops Tuesday, the number 1 voice technology newsletter, enjoyed by thousands of voice tech fans each week.

Carl is a startup founder, product manager and data scientist, and recently presented a model for voice emotion conversion at ICASSP 2019.

To contact Carl, use the links in this box to send an email, tweet or message.

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